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  4. I received complaint about malfunctio...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received complaint about malfunction on the main unit. According to the co...

Original Texts
本体の不具合でクレームがありました。
動作中、勝手に出力が上がっていくそうです。
どのヘッドでも同じなので初期不良と判断しています。
本体を交換してください。以下の住所へ本体のみ送ってください。

電源を入れたところ、画面が表示されないとの不具合報告がございました。

送りましたら、トラッキング番号を教えてください。
こちらからも本体をお送りします。

連続して同じ商品で不具合があるのは問題があります。
前にも言いましたが、品質管理を徹底してください。

御社へ送る送料は私が負担しなければなりません。
transcontinents
Translated by transcontinents
I received complaint about malfunction on the main unit.
According to the complaint, output power automatically goes up while operating.
Please exchange the main unit. Please send only main unit to the address below.

I received report of malfunction saying the screen does not appear when turning the power on.

Please let me know the tracking number after you send it.
I will send you the main unit from my side, too.

I must bear the shipping cost for sending it to your company.

There must be a problem since the same items had errors in a row.
As we previously told you, please throughly control the qualities of items.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
17 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

I will be happy to pay this amount so I will make a payment via PayPal. As we are moving out pretty soon, I would appreciate if you can ship this quickly so I can receive it at this address. Thank you very much for your understanding.
Japanese → English
Items have arrived. Thank you very much. 4 cases of goods arrived, and 3 cases were perfect goods, but most of remaining 1 case is poor-quality and there were't goods which can be sold to a customer. There are some which have no logos of Parking Block and the press of a logo are insufficient and dirt. For the quantity also included only 22 out of 24 were there. I think the goods manage...
Japanese → English
Mr. ABE, never contact the two person whom we introduced you, They are really annoyed by the message from you, We never allow your action,
Japanese → English
To M-san, As for our staying, I am sorry for not being able to contact you earlier. I booked the same hotel, R hotel, you stayed in April. I will send you the verification of the booking by attaching it. From July 20th, N-san will stay in the same hotel. As they payment will be done by us and U firm to the hotel, you do not need to pay for the day. Please take care of yourself on ...
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English