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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I received complaint about malfunction on the main unit. According to the co...

Original Texts
本体の不具合でクレームがありました。
動作中、勝手に出力が上がっていくそうです。
どのヘッドでも同じなので初期不良と判断しています。
本体を交換してください。以下の住所へ本体のみ送ってください。

電源を入れたところ、画面が表示されないとの不具合報告がございました。

送りましたら、トラッキング番号を教えてください。
こちらからも本体をお送りします。

連続して同じ商品で不具合があるのは問題があります。
前にも言いましたが、品質管理を徹底してください。

御社へ送る送料は私が負担しなければなりません。
transcontinents
Translated by transcontinents
I received complaint about malfunction on the main unit.
According to the complaint, output power automatically goes up while operating.
Please exchange the main unit. Please send only main unit to the address below.

I received report of malfunction saying the screen does not appear when turning the power on.

Please let me know the tracking number after you send it.
I will send you the main unit from my side, too.

I must bear the shipping cost for sending it to your company.

There must be a problem since the same items had errors in a row.
As we previously told you, please throughly control the qualities of items.

Result of Translation in Conyac

Number of Characters of Requests:
240letters
Translation Language
Japanese → English
Translation Fee
$21.6
Translation Time
17 minutes
Freelancer
transcontinents transcontinents
Starter
ビジネス文書作成、交渉、輸出入実務の経験があり、ビジネス関連コミュニケーションが得意分野です。
迅速、簡潔で適切な翻訳を心がけています。


I ...

Other Translations From Japanese To English Are Made Public

Thank you for telling me about the shipping method. I have decided to use DHL for the shipment. Also, please let me use the loan agreement as a reference. I have decided to take 80% off the amount. Computing it from the sale price it becomes about 4000 yen. (If it's too high, I will adjust the stated numbers.) I want to send the materials before the end of the year. I will contact you b...
Japanese → English
Hi, Min. I noted. I will pay for delinquent charge. Can you please postpone the departure of the ship for a week? Please tell me the specific amount of the delinquent charge in the case that the departure is postponed for one week.
Japanese → English
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Japanese → English
Thanks for telling me the item's shipping information. I'll tell the inspection agency in Japan the reason why the delivery location is different. I think with this information, the inspection will start.
Japanese → English

transcontinents's Public Translations

I apologize for the delayed payment. Log in to bank account is temporarily locked, and currently I'm in process to have it unlocked. I guess the issue will be solved within this week. Or I think I can make payment immediately via PayPal.
Do you have PayPal account??
Japanese → English
I received a message from an upset buyer because tariff was imposed. Also, I received a negative feedback.

Buyer: kreymud

In the past, eBay deleted negative feedback from buyers due to tariff several times.

You can see by checking communication via messages, so please kindly check and delete negative feedback.
Japanese → English
Thanks for your reply.
Do you offer any buyer discount?
Your shop offers a lot of attractive brands, and if I get discount I can sell them in Japan, so I hope to continue buying from you.
I appreciate your kind consideration.
Thank you.
Japanese → English
Sorry for not being able to reply due to time difference between Minnesota and Japan.

I haven't used Microsoft teams, but I think I can use it.
Just in case, will you prepare Zoom or Skype as well?

There is 14-hour time difference between Japan and Minnesota, so considering your schedule, our translator and myself, I'd like to request the following.

1. 6am to 9am, Monday-Thursday in Minnesota time
2. Or after 3pm on Friday, Minnesota time
Japanese → English