Translation Results Requested Through Conyac Made Public

Thank you for your help.
And, I really apologize for giving disappointment to you.

I understand you are going to return the product so please return the product to the address below.
I will refund you once returned product will be on my hand.
If you have anything else you want, please let me know, I am always at your service.

Focus ring is loosening, but manual operation is possible.
There is little cloud.

Grip is sticky and dirt and dust get inside of finder.
Because the operational function could not be verified, a root cause of failure could not be determined.