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[Translation from English to Japanese ] ・The label i was providedwill not work i need it spelled out in english were...

Original Texts

・The label i was providedwill not work i need it spelled out in english were its going post office does not regonize info on return label.


・We've been contacted by a customer regarding the order identified below.

・Details: The item has arrived, but it was damaged and its not working properly and when loaded the game is not working and asking to reboot. Shipping and handling is too high is it okay for the cu to keep the item and be refunded back with the money,. Please research the issue and contact the customer.

naoya0111
Translated by naoya0111
提供されたラベルは英語で書く必要があります。でないと返信ラベルの情報が郵便局で確認できません。

顧客から商品について下記の件で連絡がありました。

詳細：　商品は届きましたが、破損しており、通常通りに作動しません。ゲームをロードする際、作動せず、再起動を求められます。送料、手数料共に非常に高いので、商品は顧客が保持したまま、返金をしていただけますか？　この件について調査後、顧客に連絡してください。

Result of Translation in Conyac

Number of Characters of Requests:
515letters
Translation Language
English → Japanese
Translation Fee
$11.595
Translation Time
about 8 hours
Freelancer
naoya0111 naoya0111
Starter
日本在住しています。北米に４年滞在、勤務歴があります。
翻訳は英日、日英の両方可能です。

このサイトを通じて自分自身の翻訳技術の向上、またネットワ...

Other Translations From English To Japanese Are Made Public

I was advised by e bay today to wait and let them decide , so an shipping label can be given to me they told me that is better for me , it is expansive to send this fed ex.
English → Japanese
Dear Seller, I am sorry to hear that your customer has not received their full order. With regard to the product : Sku:XXXX Firstly I have checked to see it the unit is from a customer return and it is not as you have only had one return for this item which was returned at a later date: http:// It was sent from a UK fulfilment centre so I will ask for bin check to see if the jacket secti...
English → Japanese
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English → Japanese
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English → Japanese

naoya0111's Public Translations

Thank you for your inquiry.

Here is the current situation of the product.

The product you shipped arrived at Haneda airport in Japan yesterday.

It will arrive at our shop tomorrow or day after tomorrow.

After receiving the product, we will check the product, and then ask the manufacturer to repair it.

It will take about 10 ~ 14 days after we asked the manufacturer to repair it.

We will contact you again once we receive the product.

We truly apologize for this inconvenience and thank you for your patience.
Japanese → English
We apologize for this problem.

We have just been told by the　warehouse dealer that the item you purchased would come in our store in May.
This is our fault.
For this inconvenience, we will give you the full refund, and also let you know first.

Of course, we will give you a discount price. Thank you for your understanding.

Again we deeply apologize for this inconvenience.
Japanese → English
１、質問に答えてもらっていませんので、もう一度言いますね。オークションの画像に写っているナイフを違うナイフと交換しましたか？なんだか、私が払ったナイフの在庫が無くて違う商品を送ってきた気がします。

２、ナイフの日本からの送料で150ドルも請求する人はいません。送料が必要な高価なナイフは私が払った20ドルかかりますが、多くの日本人のディーラーは送料無料で提供してくれます。特に購入したナイフを違うナイフに交換される可能性があるので他のナイフをあなたから購入する気は現在ありません。
English → Japanese
３、ほとんどのステッカーは剥がすことが出来るので、ステッカーが水を使えば剥がれるかどうかはもう全然気にしていません。気になって知りたいのは、最初に購入したナイフを他のナイフと交換したかです。

購入したナイフは受け取けりました。そのナイフは購入したナイフのオークションページにあったナイフとは違くような気がします。オークションページにあったナイフは、持ち手にステッカーはありません。それに現在あなたは全てのオークションの写真を変更してます。（証明するために元のページの写真も保存しています。）私が持っているナイフはオークションページにあった本当のナイフですか、それとも交換品ですか？
English → Japanese