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  4. There was gasoline left in the chains...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] There was gasoline left in the chainsaw I bought the other day, so the forwar...

Original Texts
先日、購入したチェンソーにガソリンが残っていたため転送会社から日本へ送れず、商品を返品しましたが、まだその返金を受けていません。
また、このたび購入した商品の中にもオイル漏れのため日本へ発送できないものが4ピースあり、これらも返品しますので、併せて返金していただきたいと考えています。このとき返品の送料を負担していただきたいのですが可能でしょうか。
そして私は今後もあなたがたから商品を買いたいので、このようなトラブルがないようにして欲しいと考えています。よろしくお願いします。
naoya0111
Translated by naoya0111
I haven't received the refund for the item that I returned the other day. It was a chain saw and the forwarding company was not able to ship it to Japan since it contained some gasoline in it.

Also,since oil was leaking, 4 pieces of the items I purchased this time can not be shipped to Japan and I will return them to you. Please give me a refund all together. Is it possible for you to cover the return shipping fee ?
As I would like to continue to purchase items from you, I would appreciate it if there could be less problems in the future.
I beg your kindness.

Best regards,

Result of Translation in Conyac

Number of Characters of Requests:
237letters
Translation Language
Japanese → English
Translation Fee
$21.33
Translation Time
15 minutes
Freelancer
naoya0111 naoya0111
Starter
日本在住しています。北米に４年滞在、勤務歴があります。
翻訳は英日、日英の両方可能です。

このサイトを通じて自分自身の翻訳技術の向上、またネットワ...

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naoya0111's Public Translations

Thank you for your inquiry.

Here is the current situation of the product.

The product you shipped arrived at Haneda airport in Japan yesterday.

It will arrive at our shop tomorrow or day after tomorrow.

After receiving the product, we will check the product, and then ask the manufacturer to repair it.

It will take about 10 ~ 14 days after we asked the manufacturer to repair it.

We will contact you again once we receive the product.

We truly apologize for this inconvenience and thank you for your patience.
Japanese → English
We apologize for this problem.

We have just been told by the　warehouse dealer that the item you purchased would come in our store in May.
This is our fault.
For this inconvenience, we will give you the full refund, and also let you know first.

Of course, we will give you a discount price. Thank you for your understanding.

Again we deeply apologize for this inconvenience.
Japanese → English
１、質問に答えてもらっていませんので、もう一度言いますね。オークションの画像に写っているナイフを違うナイフと交換しましたか？なんだか、私が払ったナイフの在庫が無くて違う商品を送ってきた気がします。

２、ナイフの日本からの送料で150ドルも請求する人はいません。送料が必要な高価なナイフは私が払った20ドルかかりますが、多くの日本人のディーラーは送料無料で提供してくれます。特に購入したナイフを違うナイフに交換される可能性があるので他のナイフをあなたから購入する気は現在ありません。
English → Japanese
３、ほとんどのステッカーは剥がすことが出来るので、ステッカーが水を使えば剥がれるかどうかはもう全然気にしていません。気になって知りたいのは、最初に購入したナイフを他のナイフと交換したかです。

購入したナイフは受け取けりました。そのナイフは購入したナイフのオークションページにあったナイフとは違くような気がします。オークションページにあったナイフは、持ち手にステッカーはありません。それに現在あなたは全てのオークションの写真を変更してます。（証明するために元のページの写真も保存しています。）私が持っているナイフはオークションページにあった本当のナイフですか、それとも交換品ですか？
English → Japanese