I can send a request to the warehouse to confirm the contents. The charge for this service is $7 and is typically completed within 2 business days. Please advise what the inscription should say and any other details you want us to check on the item so we can be sure to check everything for you.
If the item is incorrect and needs to be returned, you will need to contact the merchant to inquire about their return policy and procedure.
The options for returning the package are:
1.Ship back to the sender through your account. You may submit the ship request from your Inbox.
商品間違いによる返品をされる場合は、加盟店に連絡し、それらの返品条件・手続きについてお問い合わせいただく必要があります。
荷物を返品するための選択肢は以下のとおりです。
1 あなたのアカウントを介して発送者に返品する。あなたの受信トレイから配送依頼を出すこともできます。
2.Return to Merchant via prepaid shipping label. Please contact the merchant to inquire about the return policy and procedure and to request a prepaid return shipping label. There is a $7 charge for us to attach the prepaid label to the package and remove it from your account.
Please let me know how you wish to proceed.