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Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] Thank you for your reply in Japanese. I made payment of US$100 for samples...

Original Texts
日本語での返信ありがとう。

サンプル代金のUS＄100は支払手続きをしました。
添付書類をご確認ください。

サンプルの配送については、DECODESIGNからの請求が高いので、
弊社で契約しているアカウントナンバーを使用してくださいとお伝えください。
UPS　　　アカウントナンバー　W5682W
※この番号は、サンプル発送時にのみ使用してください。

サンプルの納期はいつごろになるか、聞いて下さい。

宜しくお願い致します。
cuavsfan
Translated by cuavsfan
Thank you for responding in Japanese.

I completed the payment procedure for the $100 sample.
Please see the attached form.

As for shipping the sample, the bill from DECODESIGN is rather expensive, so please pass along that I would like my business account number, which is under contract, to be used.
UPS account number: W5682W
* Please only use this number when shipping the sample.

Please let me know when I can expect the sample to arrive.

Thank you.

Result of Translation in Conyac

Number of Characters of Requests:
204letters
Translation Language
Japanese → English
Translation Fee
$18.36
Translation Time
13 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English