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  4. I checked my inventory in a haste. I ...

Translation Results Requested Through Conyac Made Public

[Translation from Japanese to English ] I checked my inventory in a haste. I have one blue unit and one orange unit. ...

Original Texts
急いで、在庫を確認しました。青とオレンジとも1点ずつ商品があります。
中古ですが幸運にも本体、外箱、コントローラー、取扱説明書、電源アダプター、ビデオケーブル等全て揃っています。
＄100USDを超える商品のため商品は追跡できるEMSで発送いたします。フランスまでのEMS送料＄**USDを含み合計で＄***USDとなります。
即決で購入していただければ、すぐにあなたの為に商品を購入します。入れ違いで売り切れの場合はご容赦くださいませ。是非、お早目のご検討をお願いします。
cuavsfan
Translated by cuavsfan
I checked my inventory right away. I have one each of the blue and orange on hand.
They are used, but the packaging, controllers, instruction manuals, power adapters, video cables, etc. are included with the items.
Because the price exceeds $100, I will ship via EMS, which is trackable. The total including $** for EMS shipping to France comes to $***.
If you decide to make this purchase right away I will purchase the items for you promptly. If the items are sold out because our timing is unlucky please forgive me. Please let me know as soon as you can.

Result of Translation in Conyac

Number of Characters of Requests:
234letters
Translation Language
Japanese → English
Translation Fee
$21.06
Translation Time
17 minutes
Freelancer
cuavsfan cuavsfan
Senior
I passed Japanese Language Proficiency Test Level N1 (the highest level) in 2...

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cuavsfan's Public Translations

Thank you for contacting us.
My name is ◯◯.

I'd like to ask you to fax us your credit card details, currently the details are confirmed through the web. We are unable to confirm the last four digits of your credit card and the address you entered.
Since you have the card with you, would it be possible to send us an image of it or something like that?
Regarding the address, can you confirm that the card is the one that was shipped to me?

If you have any other suggestions please let us know.
Thank you.
Japanese → English
I understood your explanation.
However, I do not want to proceed with a refund right away.
I am unable to process a refund until the item is returned by the buyer.
Furthermore, because the return is due to the circumstances of the buyer, I am unable to offer a full refund.
What should be done in the case of a partial refund?
Also, if it isn't done after the refund, I won't be getting shipping fees back, will I?
Japanese → English
I am very thankful for your suggestion, but based on the result of discussions within the company it is necessary to check the items and return them to the supplier.
I am sorry to inconvenience you, but I'm hoping you are okay with following my suggestion.
The amount of $658.94 + $50 + the cost you pay for shipping will be returned as soon as we receive the items.
If, upon receipt, it is determined that some of the items are missing we will not be able to process the return, so please take care when packing them.
If this is agreeable to you, I will provide you with our address.
Japanese → English
The items you sent to me recently arrived today, and nine of them are clearly different items. This was quite a disappointment.

I was going o contact the customer center directly, but I thought I should contact you first and see where that goes.

Why were there different items in this order?

Rather than return them I'd like to exchange them, and I am hoping to be able to deal with this is a timely manner.

I look forward to your reply.
Japanese → English