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[Translation from Japanese to English ] When confirming it to the delivery supplier, I received the contact that the...

Original Texts
配送業者に確認したところ、配送先を間違えて商品を送ってしまったと連絡がありました。

急いで商品を再配送させて頂こうと思いますが、再配送の手続きに３日程かかってしまいます。

一番早い方法でアメリカへ配送させて頂きますので、お客様の元にご到着するまで１０日程

かかります。

長い間お待たせして申し訳ございません。
brother346
Translated by brother346
When confirming it to the delivery supplier, I received the contact that they had sent it to a wrong shipping address.

I intend to redeliver the product hastily, but it must take around three days in the procedure of the redistribution.

Because I deliver it to U.S.A. by the earliest method, it will take around 10 days until it arrives to you.

I'm very sorry for keeping you waiting for a long time.

Result of Translation in Conyac

Number of Characters of Requests:
150letters
Translation Language
Japanese → English
Translation Fee
$13.5
Translation Time
12 minutes
Freelancer
brother346 brother346
Starter

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brother346's Public Translations

I haven't received any reply, though I asked my account manager about the reason that the package had not been shipped.
Because I want this package immediately, I attached an option of "immediate shipment".
This situation will mean little in having attached an option of "immediate shipment".
Please send it out.
Thanks & best regards
Japanese → English
申立て。
私たちは2013年12月10日に注文いたしましたが、今日2014年1月15日になっても、商品が入荷されていません。いつ商品が到着するのかこちらに知らせてください。そうでなければ、契約を解除させて頂きます。
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こんばんは、メッセージをありがとうございました。
手数料については全く気にしておりませんので、お詫びの必要はございません。
もう少し待ちましょう。
そして可能でしたら、販売業者、あるいはアマゾンに遅らせてもらいます。
または、何か提案がございますか？
German → Japanese
I am surprised at a big gap between the number of the items which we delivered in the past and that of the items which was confirmed for the receipt.
It's a problem which we cannot overlook that a gap occurs not only with the specific shipment, but nearly every time.
We check three times about the delivery number before sending out products.
As you know, we asked for the investigation about the gap of this delivery number, but in some cases the gap was confirmed and in other cases it was rejected.
What kind of measures will you take against this problem?
It is fatal that an expensive product disappears, though it is all right if it is a low-value product.
Japanese → English
Hello.

Have you read the e-mail that we sent?

We would like to introduce your products to the Japanese customers as early as possible.

Do you have any inconvenience if you cannot contact me?

If there is any inconvenience in the e-mail that I sent, please feel free to conact me.

We hope for continuous good relationship with your company.

Well then, we wait for your contact.
Japanese → English