Expeditedは、本来であれば１週間でお届けできるはずですが、今回はクリスマスまでにお届けができず本当に申し訳ない。心からお詫びを申し上げます。
商品は輸送途中に紛失してしまった可能性があります。そこで、私は可能な限りあなたのご希望に沿いたいと思います。
以下のオプションもしくはそれ以外のご希望があればお聞かせください。
１．送料を含めて全額の返金
２．商品の再送
３．送料を全額返金。商品の到着をお待ち頂くいただくことは可能ですか？
４．それ意外
ご希望をお聞かせください
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
72
Translation / English
- Posted at 25 Dec 2012 at 22:23
Expedited should normally arrive in one week, but I am truly sorry that this time it cannot arrive before Christmas. I apologize from the bottom of my heart.
There is the possibility that the item was lost during transport. I would like to act in accordance with your hopes as much as possible regarding that situation.
Please let me hear what you think about the following options or ones besides the ones listed below.
1. Full refund including shipping
2. Product redelivery
3. Full refund of shipping. Is it possible for you to wait for the item to arrive?
4. Other
Please let me hear what you would prefer.
There is the possibility that the item was lost during transport. I would like to act in accordance with your hopes as much as possible regarding that situation.
Please let me hear what you think about the following options or ones besides the ones listed below.
1. Full refund including shipping
2. Product redelivery
3. Full refund of shipping. Is it possible for you to wait for the item to arrive?
4. Other
Please let me hear what you would prefer.
Rating
52
Translation / English
- Posted at 25 Dec 2012 at 22:26
Expedited should be delivered within one week, however we are sorry that due to Christmas it was not delivered this time. We truly apologize from our heart.
There is a possibility that the item has been lost during transortation. Therefore I'd like to do whatever I can do for your request.
Please let me know among which option you'd choose, or if there is any other request, please let me know.
1. Full refund including shipping cost
2. Resending item
3. Full refund on shipping cost. Can you wait for the item to be delivered?
4. Other than the above
Please let me know your request.
There is a possibility that the item has been lost during transortation. Therefore I'd like to do whatever I can do for your request.
Please let me know among which option you'd choose, or if there is any other request, please let me know.
1. Full refund including shipping cost
2. Resending item
3. Full refund on shipping cost. Can you wait for the item to be delivered?
4. Other than the above
Please let me know your request.
Rating
50
Translation / English
- Posted at 25 Dec 2012 at 22:28
Expedited should be able to deliver the goods in one week. This time due to Christmas, we were not able to deliver and we are really sorry about this. We sincerely apologize from our bottom of heart.
It is possible to lose the goods during delivery. Therefore, I would like to follow your requirements as much as possible.
Below are the options, and please let me know your requirements beyond these.
1. A refund including the delivery fees
2. Resend the goods
3. A refund of the delivery fees. Is it possible to wait till the goods arrive?
4. Other situations
Please let me know your thoughts on such requirements.
--- To requester: I think it should be それ以外 instead of それ意外; I have translated based on それ以外. If それ意外 is what you want, please use "It is accident" for Point 4 ---
It is possible to lose the goods during delivery. Therefore, I would like to follow your requirements as much as possible.
Below are the options, and please let me know your requirements beyond these.
1. A refund including the delivery fees
2. Resend the goods
3. A refund of the delivery fees. Is it possible to wait till the goods arrive?
4. Other situations
Please let me know your thoughts on such requirements.
--- To requester: I think it should be それ以外 instead of それ意外; I have translated based on それ以外. If それ意外 is what you want, please use "It is accident" for Point 4 ---
Rating
55
Translation / English
- Posted at 25 Dec 2012 at 22:35
Expedited usually delivers products in a week.
I really apologize that it couldn't have been delivered on time due to the holiday season.
The product may have been lost while it was being delivered, so I would like to do anything you would like as much as I can.
Please choose one option from the followings options or let me know if you have other thoughts.
1. Full refund including the shipping fee.
2. Resend the same product.
3. the shipping fee refund
4. others
Please let me know what you think.
Thank you,
I really apologize that it couldn't have been delivered on time due to the holiday season.
The product may have been lost while it was being delivered, so I would like to do anything you would like as much as I can.
Please choose one option from the followings options or let me know if you have other thoughts.
1. Full refund including the shipping fee.
2. Resend the same product.
3. the shipping fee refund
4. others
Please let me know what you think.
Thank you,
3.The shipping fee refund. would it be possible to wait for the item to arrive?