[Translation from Japanese to English ] Thank you for your reply. However, there was a problem with your settings ...

Original text

お返事ありがとうございます。
しかし、あなたの設定が問題で購入できません。
一度、設定を変更してくれませんか？

お手数おかけします。

Translation / English

Thank you for your reply.

However, there was a problem with your settings which meant that I couldn`t purchase the item.
Could you change the settings for me please?

I am sorry to cause you bother.

Translation / English

Thanks for the reply.
However, I cannot purchase the item due to your setting.
Could you please change the setting?

Thanks in advance.