[Translation from Japanese to Native English ] If you want me to be 100% satisfied after doing business with you, then why h...

This requests contains 614 characters . It has been translated 6 times by the following translators : ( basweet , mangetsu_1982 ) and was completed in 6 hours 0 minutes .

Requested by kawaitaro at 01 Oct 2012 at 17:11 2333 views
Time left: Finished

100%満足できる取引になるよう望んでいるのであればなぜ私の連絡を無視したのですか?
私は商品にUSBケーブルが入っていなかったと連絡しましたよ。
それを無視されたら誰だって別の解決方法を探すでしょう。
私はPayPalへ相談したのは以下の理由です。

・USBケーブルが入っていなかったと伝えたが理解してくれない
・その後あなたはこちらからの連絡を無視している

理由はこれだけです。

basweet
Rating 58
Translation / English
- Posted at 01 Oct 2012 at 23:01
If you want me to be 100% satisfied after doing business with you, then why have you ignored my attempts to contact you? I contacted you to tell you that there was no USB cable with my item. Anyone would search for another method of resolution if they were being ignored. I contacted PayPal for advice for the following reasons:

- I told you that I did not receive the USB cable, but you refuse to understand
- After that, you ignored all contact from me

These are my only reasons.
mangetsu_1982
Rating 60
Translation / English
- Posted at 01 Oct 2012 at 18:31
Why did you ignore my email if you are aiming for a 100% satisfaction service!
I told you that there was no USB cable with the product.
I think anyone would start to consider other solutions if they get ignored like that.
I consulted with Paypal because of the following issues:

-I told you that there was no cable with the product but you didn’t take it on board.
-You ignored my subsequent attempts to contact you.

These were the only reasons.
.

無視されている時点で私はあなたが悪質なセラーだと判断し、これ以上は円満な解決が望めないので全額返金対応を望みました。

あなたはセラーとしてバイヤーに100%満足できる取引を提供したいだけと主張してますが、それであれば起こった問題から逃げないで下さい。

あなたからの一部の返金でこの問題を解決しても良いですが5ドルでは全くもって納得できません。新品だと思って買ったのにUSBケーブルが欠品している不良品で5ドルしか安くならないのは納得がいきません。それくらいは理解できますよね?

basweet
Rating 58
Translation / English
- Posted at 01 Oct 2012 at 23:07
When you ignored me, I decided that you must be an unscrupulous seller and that the only acceptable resolution I would be able to receive would be a complete refund of my money.

You say that you want to provide your buyers with 100% satisfaction. If so, please do not run from the problems you've caused.

This problem could be resolved by a partial return of my money, but $5 is completely insufficient. I thought I was a buying a new product, and yet the USB cable was missing. I cannot agree to a price reduction of only $5. You can understand that, can't you?
mangetsu_1982
Rating 60
Translation / English
- Posted at 01 Oct 2012 at 19:58
When you ignored my messages, I started to think that you weren’t a good seller. I didn’t think there would be a satisfactory resolution to this, so I sought I refund.

If you want to present yourself as a seller who aims for 100% satisfaction, then you ought not to try and escape from problems when they arise.

A partial refund would have been okay, but 5 dollars just isn’t enough. I thought it was a new product when I bought it, so a refund of 5 dollars for a bad product with a missing USB cable just doesn’t cut it. I hope you realise this.

残念ながらこれは欠品がある不良品ですので100ドル返金してください。何度も伝えますが、新品と表記があったため買いました。そして友人にプレゼントするつもりでした。今のこの商品は充電ができなくて使用ができませんので価値は中古品以下です。
相手に100%満足できる取引を提供したいのであれば相手の気持ちを少しは考えましょう。無視してる時点で相手にとって不満足な取引になる事くらい分かりますよね?

basweet
Rating 58
Translation / English
- Posted at 01 Oct 2012 at 23:11
It's unfortunate, but as this is a defective product with missing parts, I want a refund of $100. I've told you over and over again that I bought this because it said it was a new product. I intended to give it to a friend as a present. Right now, this item cannot be charged and so cannot be used, making its value less than that of a secondhand good. If you want to provide a 100% satisfactory exchange to your buyers, then think about the feelings of your buyers a little more. You know that the instant you decide to ignore a buy, the exchange becomes unsatisfactory, don't you?
mangetsu_1982
Rating 60
Translation / English
- Posted at 01 Oct 2012 at 20:04
Sorry, but since this is a bad product with missing items, I want you to return 100 dollars. I’ve told you this lots of times, but I bought it because it said it was a new item, and I was going to give it as a present to my friend. At the moment It can’t even be charged up and used, so it has less value even than a second-hand product.
If you want to offer a ‘100% satisfaction’ service, then you should try to understand the point of view of your customers. Please understand that at soon as someone is ignored, the service becomes unsatisfactory.

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