担当者様御世話になります。
返送手続きに時間が掛かり申し訳ございません。
商品発送際の弊社の電話番号をお聞きしておりませんでした。
お返事頂けますでしょうか。
よろしくお願いいたします。
当初、弊社CA支店より返送させていただく予定でございましたが、
現在返送商品（液晶初期不良商品）は、日本にあります。
その為、直接日本から御社返送先住所まで商品を返送させていただきたいと思います。
何卒よろしくお願い申し上げます。
Rating
53
Native
Translation / English
- Posted at 30 Aug 2012 at 08:52
To whom this may concern
Thank you for your kindness.
I'm terribly sorry that the return process is taking a long time.
They had no requested the contact number for our company when we made the shipment.
I am not sure if there will be a reply.
Please understand.
We had intended for our CA branch to carry out the return but the item to be returned (LCD with manufacturing defect) is in Japan.
As such, we will like to return to your company the item directly from Japan.
Thank you.
Thank you for your kindness.
I'm terribly sorry that the return process is taking a long time.
They had no requested the contact number for our company when we made the shipment.
I am not sure if there will be a reply.
Please understand.
We had intended for our CA branch to carry out the return but the item to be returned (LCD with manufacturing defect) is in Japan.
As such, we will like to return to your company the item directly from Japan.
Thank you.
