コーヒーポット、シュガーポットの薔薇の蕾の形のつまみの部分に、幾つものカケがありました。しかし商品説明には、それぞれのポットの薔薇の蕾のつまみは最高の状態にあると記載されていました。届いた時、箱は損傷無く、欠けた部分のかけらも見当たりませんでした。これは輸送中の事故でしょうか？もしそうであれば、私はどの様に手続きをすれば良いか教えて下さい。
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Rating
47
Translation / English
- Posted at 26 Jul 2012 at 19:32
There is a lot of chipped in the part of the knob of the form of the bud of the rose of a coffeepot and a sugar pot. However, in description of item, it was described that the knob of the bud of the rose of each pot was in the highest state. When it arrived, a box does not have damage and the fragment of the missing portion was not found, either. Is this an accident under transportation? Supposing that is right, I need to know how the necessary procedure should be taken.
Rating
52
Translation / English
- Posted at 26 Jul 2012 at 18:49
Both the coffee pot and sugar pot's handle, (where there is a design of rose bud) has many cracks. But in the description it said the handle on the pot with rose but is in excellent condition. When it arrived the box was intact without any dents and could not find pieces of the cracks in the box either. I am not sure if this crack was made by an accident during shipping or not. If so do you have any idea what kind of procedures I need to take and do. Thank you for your time.
