To protect your security and privacy, your issuing bank cannot provide us with information regarding why your credit card was declined. However, we suggest that you double-check the billing address, expiration date and cardholder name that you entered; if entered incorrectly these will sometimes cause a card to decline. There is no need to place a new order as we will automatically try your credit card again.
1. Verify the payment information for this order is correct (expiration date, billing address, etc). You can update your account and billing information at ○○○
2. Contact your issuing bank using the number on the back of your card to learn more about their policies. Some issuers put restrictions on using credit cards for electronic or internet purchases. Please have the exact dollar amount and details of this purchase when you call the bank.