[Translation from Japanese to English ] I appreciate you from the bottom of my heart for your generous corriespondenc...

Original text

あなたの寛大な対応に私は心から感謝します。
ただ、もう1点わがままをいわせてください。私へのフィードバックをポジティブに見なおしてもらえませんか？
私はお客様全員に100％満足をいただきたいと考えています。
息子さんの誕生日ということですので、息子さんがお好きな物があれば、なにか私から無償でプレゼントさせてください。
私はこのイーベイを通じて世界中の人に喜んで欲しいと考えているんです。
もし、慈悲深い対応をいただける場合には、以下より見直しをよろしくお願いいたします。

Translation / English

I appreciate you from the bottom of my heart for your generous corriespondence.
However, please let me ask you one more favor. Could you reconsider and give me a positive feedback please?
I hope to get a 100% satisfaction from all of my customers.
I heard that it's your son's birthday so please let me give him something he would like for free of charge.
I hope to bring happiness all over the world through eBay.
If you could be merciful towards me please reconsider it from below.

Translation / English

I greatly appreciate your courteousness.
I did have just one more question, however. Could you possibly consider changing the feedback you have left me to positive? I would like to receive 100% satisfaction for all of my customers.
Since it is your son's birthday, please allow me to give your son a gift without charge.
I would like people from all over the world to enjoy this event.
If you would be so gracious, could you please consider adjusting the feedback below?