私はこの荷物の発送をFedEx Economyで指定しました。しかしDHLで発送がされています。私はこの件についてチャットで問い合わせをしました。重量制限の150LBSを超えていたためDHLで発送がされたと言われました。そしてなぜ150LBSの重量制限が設けられているのかわからないとも言われました。チャット対応者は上層部に確認をして返事をすると言いました。私は過去に何度も日本へ150LBS以上の荷物をFedExで送っています。重量制限について何か情報をお持ちですか？
評価
44
翻訳 / 英語
- 2021/06/10 23:48:06に投稿されました
I specified the shipment of this package by FedEx Economy. However, it was shipped by DHL. I made an inquiry about this matter via chat. I was told that it was shipped by DHL because it exceeded the weight limit of 150 LBS. I was also told that they don't know why there is a 150 LBS weight limit. The chat agent said that he would confirm with the upper management and reply to me again. I have sent more than 150 LBS items to Japan by FedEx many times in the past. Do you have any information about weight limits?
評価
50
翻訳 / 英語
- 2021/06/10 23:59:43に投稿されました
I specified by FedEx Economy to ship this package. But it shipped by DHL. I asked about this by chat. They said the package shipped by DHL due to the weight of the package was over 150LBS, it is over the weight limit. And they also said that we do not know why the weight limit is setting. The chat respondents confirm about it to superior. I have shipped packages over 150LBS to Japan by FedEx before. Do you have any informations about the weight limit?
評価
50
翻訳 / 英語
- 2021/06/10 23:59:18に投稿されました
I requested that this package is shipped via FedEx Economy. However, it was shipped by DHL. I inquired about this on chat. I was told that the package was shipped via DHL because it exceeded the 150lbs weight limit. I was also told that they don't know why there is a weight limit of 150lbs. The person responding to the chat said that he would check with the senior management and get back to me. I have sent packages over 150lbs to Japan many times in the past via FedEx. Do you have any information on weight limits?
“そしてなぜ150LBSの重量制限が設けられているのかわからないとも言われました。“の部分を以下のように修正します。150LBSというところが抜けていましたので追加修正しました。
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And they also said that we do not know why the 150LBS weight limit is setting.