Since your order was canceled before being processed for shipment, you
were not charged for it. Any transaction seen on your statement by
company name is a preauthorization ensuring that the funds were
available. The hold typically lasts anywhere from 3 to 7 days depending
on the policy of your bank. If the authorization is still pending I
would be happy to contact your bank to let them know the order was
cancelled and to release the funds to you. In order to assist you in
having the preauthorization removed from your account, we will need your
bank’s fax number. Please reply to this email with your bank’s fax
number and we will request the funds be released.
PLEASE DO NOT SEND YOUR CREDIT CARD NUMBER
「くれぐれもクレジットカード番号はお送りなさらないようお願い致します。」
お客様のクレジットカード番号はお送りにならないようにお願いします。
クレジットカード番号は送信しないでください。