[Translation from Japanese to English ] I have been notified that the package having arrived earlier has been suspend...

Original text

到着したパッケージが保留になっていると連絡がありました。

なぜこのような事態になったのか理由を教えていただくことは可能でしょうか？
同じ商品を以前に扱った時は、このような連絡を受けませんでした。

Translation / English

I have been notified that the package having arrived earlier has been suspended.

Could it be possible to tell me why this happened?
I did not hear this notice last time when I handled the same item.

Translation / English

I have been informed that the package which arrived is suspended.

Will you let me know why this has happened?
When I handled the same item before, I wasn't told such thing.

Translation / English

I was informed that the arrived package has been withheld.
Would you let me know the reason why this happened?
I have not received such announcement last time I handled the same merchandise.