[日本語から英語への翻訳依頼] Aのシステム上、先に補償を取り下げていただけないとすぐに返金する事ができません。 必ず返金する事を約束しますので、先に補償を取り上げていただけませんでしょ...

Original text

Aのシステム上、先に補償を取り下げていただけないとすぐに返金する事ができません。
必ず返金する事を約束しますので、先に補償を取り上げていただけませんでしょうか？
ご迷惑をおかけしますが、どうぞよろしくお願いします。

翻訳 / 英語

Due to A’s system, you have to withdraw your claim first before I can issue a refund. As I make sure to refund you, could you please withdraw your claim? I apologize for the inconvenience. Thank you in advance.

翻訳 / 英語

In the system A, if don't withdraw the compensation first, the repayment can't be made immediately. I promise to proceed with the repayment, so could you please first withdraw the compensation ?
I am sorry for the inconvenience, thank you for your consideration.

翻訳 / 英語

Because of the system A, we're afraid that we cannot refund quickly unless you withdraw the compensation . We are sure to refund the money to you, so wold you please do that?
We are sorry to have inconvenienced you.
Best regards.