しかし、バイヤーはebayに今日も相談したので、私から返送ラベルが送られる
のを待つつもりだとのことです。
バイヤーは返送ラベルを使用しないと、商品の不着のリスクがあると言っています。
しかしいくらバイヤーに待ってもらっても私は返送ラベルを作成出来ません。
もうすぐエスカレートの対応期限の５日が経過してしまいます。
この場合、今後どう対応するべきなのですか？ 具体的に指示してください。
よろしくお願いします。
評価
53
翻訳 / 英語
- 2016/04/30 00:48:31に投稿されました
However, the buyer said he would wait for me to send a return shipping label as he inquired of ebay about it today again.
He says that the item without a return shipping label may get lost during transport.
The problem is, no matter how long the buyer waits, I can not issue a return shipping label.
The 5 days I have to respond with the escalation will be over soon.
Please kindly advise me exactly how I should deal with the situation.
Thank you in advance for your help.
He says that the item without a return shipping label may get lost during transport.
The problem is, no matter how long the buyer waits, I can not issue a return shipping label.
The 5 days I have to respond with the escalation will be over soon.
Please kindly advise me exactly how I should deal with the situation.
Thank you in advance for your help.
![[削除済みユーザ]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
評価
51
翻訳 / 英語
- 2016/04/30 00:40:58に投稿されました
But the buyer talked to ebay today too and he will wait for me sending a return label.
The buyer is saying that it would be risky unless I don't use a return label.
But even the buyer waits for me, I won't be able to make a return label.
It will be passed 5 days until the deadline of the escalate.
In this case, how should I deal with this?
Thank you in advance for your exact lead.
The buyer is saying that it would be risky unless I don't use a return label.
But even the buyer waits for me, I won't be able to make a return label.
It will be passed 5 days until the deadline of the escalate.
In this case, how should I deal with this?
Thank you in advance for your exact lead.
評価
50
翻訳 / 英語
- 2016/04/30 00:43:05に投稿されました
Nevertheless, the buyer has consulted with eBay today too, and says he will be awaiting my sending the return shipping label.
He insists, without using the return label, there will be a risk of undelivered merchandise.
No matter how long the buyer awaits, however, I am not able to prepare the return label.
Sooner, the 5-day period of the escalation handling will be expired.
In such case, how should things be handled? Please kindly instruct in a concrete manner.
Thank you in advance,
He insists, without using the return label, there will be a risk of undelivered merchandise.
No matter how long the buyer awaits, however, I am not able to prepare the return label.
Sooner, the 5-day period of the escalation handling will be expired.
In such case, how should things be handled? Please kindly instruct in a concrete manner.
Thank you in advance,
評価
44
翻訳 / 英語
- 2016/04/30 00:44:19に投稿されました
However, because the buyer consulted ebay today, he/she want to wait for me to send the return label
The buyer says if you do not use the return label, there is a risk of non-delivery of goods.
However, even if he/she waits for a long time, I can not create the return label.
Five days, which is supporting deadline for escalation, will pass soon.
In this case, what should I do from now on? Please instruct me specifically.
Thank you.
The buyer says if you do not use the return label, there is a risk of non-delivery of goods.
However, even if he/she waits for a long time, I can not create the return label.
Five days, which is supporting deadline for escalation, will pass soon.
In this case, what should I do from now on? Please instruct me specifically.
Thank you.
