デバイスマネージャで黄色い?や!がついた項目が表示されている場合はその項目を「右クリック」-[削除]して製品を取り外しパソコン再起動後に再度ドライバをインストールし直して下さい
PC側にUSBポートが複数ある場合には接続位置を変えて動作を試して下さい
PCとの間にUSBハブ等を介して接続している場合には外してパソコンと直結して動作をお試し下さい
常駐ソフト(ウィルスチェックやシステム管理ソフト)がパソコンにインストールされている場合には停止させてから製品のセットアップをお試し下さい
Translation / English
- Posted at 25 Apr 2016 at 23:41
If you find any sections showing yellow "?" or "!" marks in the device manager, right-click and [delete] the section before removing the product, and after restarting the computer, please re-install the driver.
If there are several USB ports on the PC side, please adjust the connection from various angles.
If the PC connection runs through a sort of USB hubs, please remove it and try the movement directly connected to the PC.
If the PC is installed with a resident software (such as virus check and system management software), please stop its operation before setting up the product.
If there are several USB ports on the PC side, please adjust the connection from various angles.
If the PC connection runs through a sort of USB hubs, please remove it and try the movement directly connected to the PC.
If the PC is installed with a resident software (such as virus check and system management software), please stop its operation before setting up the product.
Translation / English
- Posted at 25 Apr 2016 at 23:27
In case you see some items marked with yellow ? or ! displayed in the device manager, then make "right click" on the item and choose "delete". After that, please remove the product and reboot your computer. After rebooting your PC, please reinstall the software driver.
If there are multiple USB ports in PC side, please try to use other USB port and connect the product there.
If you use a hub or other linkage devices between PC and the product, please try to connect the product directly to USP port of your PC.
If some resident software (such as Virus Check Software or System Management Software) are installed on your PC, the please try to set up our product after terminating such resident software.
If there are multiple USB ports in PC side, please try to use other USB port and connect the product there.
If you use a hub or other linkage devices between PC and the product, please try to connect the product directly to USP port of your PC.
If some resident software (such as Virus Check Software or System Management Software) are installed on your PC, the please try to set up our product after terminating such resident software.
Translation / English
- Posted at 25 Apr 2016 at 23:30
In case you find a yellow question mark or exclamation mark, please remove the item by right click and remove the product and reinstall the driver after rebooting your PC.
In case your PC have more than one USB port, please change the connection position and try it again.
In case you connect with PC via a USB hub, please remove it and try to connect directly to your PC.
In case you have installed anti-virus or system control softwares,please try to stop it and set up the product.
In case your PC have more than one USB port, please change the connection position and try it again.
In case you connect with PC via a USB hub, please remove it and try to connect directly to your PC.
In case you have installed anti-virus or system control softwares,please try to stop it and set up the product.