I told you that I checked the inventory yesterday. However, I do not have the new item and have only the used one now. I hate to ask, but would you cancel the order? I apologize to have caused you an inconvenience.
Yesterday, They told you that they were able to confirm the stock , however the new article is out of stock at the moment, therefore only used goods are in condition to be in stock.
We said that we still have the stock yesterday, but right now we run out of new stock and leave only old stock. We apologize, but can you cancel it? We deeply apologize for this trouble.