[Translation from Japanese to English ] Thank you for your contact. I sent a message below from the resolution center...

Original text

ご連絡ありがとう。8/2に下記のメッセージをレゾリューションセンターより返信いたしましたが、最寄りの郵便局にはまだお問い合わせいただいていないでしょうか？
下記サイトで確認するとまだ郵便局保管中となっております。
お手数をおかけしてすみませんが、最寄りの郵便局にトラッキング番号を伝えてお問い合わせ願います。
よろしくお願いいたします。

Translation / English

Thank you for your contact. I sent a message below from the resolution center on August. Have not you asked to the nearest post office yet?

[deleted user]- over 8 years ago
すみません、途中で送信してしまいました。（続きです）
I have checked a site below, but an item seems to be held at the post office.
Would you please ask to the nearest post office and tell the tracking number?
I appriciate your cooperation.

Translation / English

Thank you for the contact. Though I replied the message written below from the Resolution Center on the 2nd of August, have you checked it to the nearest post office yet?
Checked by the site written below, the item is still under the post office‘s keep.
I am sorry to trouble you, but please ask the nearest post office with the tracking number.
Thank you for your cooperation.

Translation / English

Thank you for your message. I sent the following message from the Resolution Center to you on August 2nd. Haven't you contacted the nearest post office for the item yet?
According to the following website, the item is still kept by the post office.
Would you kindly inform the nearest post office about the tracking number to check the item?
Thank you very much in advance.