お客様へ
返送費用が予定よりも安くなったことについて、
わざわざご連絡をいただき、ありがとうございます。
私がお支払した金額との差額の調整方法について検討しました。
しかしながら、お客様のクレジットカードへの入金処理が既に
実行されており、再度修正をすることが困難である
ことがわかりました。
そのため、今回は差額の払い戻しは不要とさせていただきます。
お客様からの正直なお申し出に感謝いたします。
評価
52
翻訳 / 英語
- 2015/08/07 20:01:01に投稿されました
Dear my customer,
Thank you for telling me that it costed less than estimated to return an item.
I considered the way to adjust the difference with the amount I had paid.
However, I found that it was difficult to revise it because the payment processing to your credit card already has been done.
Then you don't need to repay the difference this time.
I appreciate your honest offer.
Thank you for telling me that it costed less than estimated to return an item.
I considered the way to adjust the difference with the amount I had paid.
However, I found that it was difficult to revise it because the payment processing to your credit card already has been done.
Then you don't need to repay the difference this time.
I appreciate your honest offer.
評価
50
翻訳 / 英語
- 2015/08/07 20:01:23に投稿されました
Dear customer
Thank you very much for your kind information about the cost that became less for sending back.
I considered about the adjustment of the difference of the cost.
I have to inform you that it is a little difficult to adjust because the payment process has been completed on your credit card.
So, for this time, we don't ask you the refund.
I thank you again for your sincerity.
Thank you very much for your kind information about the cost that became less for sending back.
I considered about the adjustment of the difference of the cost.
I have to inform you that it is a little difficult to adjust because the payment process has been completed on your credit card.
So, for this time, we don't ask you the refund.
I thank you again for your sincerity.
評価
50
翻訳 / 英語
- 2015/08/07 20:00:11に投稿されました
To our customer
Thank you for contacting us regarding that return cost which is cheaper than expected,
I have examined the method of adjusting the difference between the amount of money that I have paid.
However, a payment process to your credit card is already done, so it is difficult to fix it again
That is what I know.
Therefore, this time the balance of the refund will be unnecessary.
Thank you for your honest offer.
Thank you for contacting us regarding that return cost which is cheaper than expected,
I have examined the method of adjusting the difference between the amount of money that I have paid.
However, a payment process to your credit card is already done, so it is difficult to fix it again
That is what I know.
Therefore, this time the balance of the refund will be unnecessary.
Thank you for your honest offer.
