We received a buyer complaint about the condition of an item they received from
you. Your listing is still active. However, we would like you to resolve this
concern in order to avoid additional complaints.
What you can do
Review your listing. Make sure the item you are selling:
1. Exactly matches the product description shown on the detail page.
2. Is listed accurately according to our Condition Guidelines.
You can edit your listings in the Inventory section of Seller Central
What happens next
