[Translation from Japanese to English ] I read your e-mail, and found that we are misunderstanding each other in our ...

Original text

私はあなたからのメールを読んで、お互いにコミュニケーションの食い違いがあるようです。

あなたは商品を2個(No.1とNo.2)落札したと言いましたが、eBayとPaypalで確認した
ところ、あなたはNo.1の商品だけを落札し、支払いを行いました。

おそらく、あなたの勘違いだと思いますので、今一度、ご確認ください。

もし、私のほうで間違っているようでしたら、No.2の商品番号と
支払額、支払日を教えてください。

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次回、購入の際は送料を無料にしますので、今後とも宜しくお願いします。

Translation / English

I read your e-mail, and found that we are misunderstanding each other in our communication.

You said that you won 2 items (No.1 and 2) in the bidding.
I checked it at eBay and Paypal, and found that you won only No.1 and paid for it.

It must be your misunderstanding. Would you check it again?
If I misunderstand it, may I know item number of No.2, payment amount and payment day?

You do not have to pay for the shipping charge when you purchase next time.
I appreciate your continuous understanding.

Translation / English

I read your e-mail and think that there is a communication discrepancy between us.

You told me that you bid two merchandises (No.1 and No.2) successfully but when I checked with ebay and PayPal, you seem to have bid only No. 1 merchandise successfully and paid for it.

You are probably mistaken so please check once more.

If I am mistaken, please let me know of the item number of No.2 and the amount you paid and the date you paid.

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I hope to do business with you in the future again and I will offer you free shipping next time.
Thank you very much.