[日本語から英語への翻訳依頼] 申し訳ない報告がある。私は海外の商品を日本の顧客に販売して手数料を貰っている。今回はあなたの商品の注文が顧客からあったのだが、顧客から購入のキャンセルがあ...

原文 / 日本語

申し訳ない報告がある。私は海外の商品を日本の顧客に販売して手数料を貰っている。今回はあなたの商品の注文が顧客からあったのだが、顧客から購入のキャンセルがあった。だから、取引のキャンセルをできないか？システム手数料を取り消す為の手続きをお願いします。
嫌がらせで落札したのではない事を理解して欲しい。この先もあなたの商品を日本で紹介するつもりだ。
今回は本当に本当に申し訳ない。深く謝罪します。

翻訳 / 英語

There's a regrettable report. I sell merchandise from overseas to Japanese customers and get commission fee. I had an order of your items from a customer, but there has been a request to cancel this time. Is it possible to cancel the order? I'd like for you to make an arrangement to hold back the system fee.
Pleas understand I didn't bid to do any harm to you. I will keep introducing your items in Japan from now on.
I'm so sorry this time. Please accept my sincerest apology.

翻訳 / 英語

I regretfully have to inform you a bad news. I am an agent to purchase overseas product for my Japanese clients and charge the commission fee for the transaction. I bided your products based on my client’s request; however, the client contacted me to cancel the purchase. Therefore, I wonder if I can cancel this transaction. I would like you to process the system fee cancellation.
Please kindly understand that I did not bid for harassment. I have good intention to keep introducing your product to Japan.
I sincerely apologize for this cancellation. I greatly appreciate your understanding.

翻訳 / 英語

I must apologize to you for this bad report. I sell goods from abroad to Japanese customers and get commission charges. One of my customers wanted your item, and I ordered it to you. But the customer wants to cancel it. I am wondering if you could accept the cancellation; I would like you to proceed to cancelling the system commission charge. Please understand that I awarded your item not from any malicious intention. I will continue to introduce and sell your goods in Japan hereafter also.
I am very sorry, but please accept my sincere apology.

Sincerely yours,