Notice of Conyac Termination

[Translation from Japanese to English ] I checked the website of USPS, but the status where "returning arrangement ha...

This requests contains 237 characters . It has been translated 2 times by the following translators : ( sujiko , hmk0 , kocka ) and was completed in 0 hours 10 minutes .

Requested by scoopstar at 17 Dec 2014 at 16:40 1843 views
Time left: Finished

USPSのサイトを確認した所まだ返送手続きを開始したというステータスの更新はありません
通常USPSの荷物保管期限は1ヶ月となっていますが既に送り返されてしまったというのは間違いありませんか?
下記のUSPSコールセンターにご連絡頂き追跡番号を伝えて再度確認を取ってもらう事は出来ますか?

説明不足でお手間を取らせてすいません
返品する場合は返品リクエストを出して頂く必要があります
下記の手順で返品リクエストを送って下さい
アマゾン画面右上のAをクリック
これで返品リクエストが送れます

sujiko
Rating 50
Translation / English
- Posted at 17 Dec 2014 at 16:50
I checked the website of USPS, but the status where "returning arrangement has started"has not been updated.
Usually the USPS stores the items for 1 month.
Are you sure that it has already been returned?
Can you call the call center of the USPS listed below and tell them a tracking number and ask them to check the status again?

I apologize to take your time as I had not explained sufficiently.
If you want to return the item, you must request returing the item.
Would you please request it subject to the following procedure?
Click A at the right top of the screen at Amazon, then you can send a request of returning the item.
kocka
Rating 50
Translation / English
- Posted at 17 Dec 2014 at 16:47
I have checked the USPS website but there was no status update that they have started send back procedure.
Normally, they can hold the item in their store for one month but is there any possibility that it's already sent back by mistake?
Could you contact the following USPS call centre with the tracking number to ask current situation?

I'm sorry to bother you for my lack of explanation.
For returning goods, we need your "returning goods request".
Please send the request with the following procedure.
Click A at the top right corner of Amazon web site.
You can send the "returning goods request" with this step.
hmk0
Rating 50
Translation / English
- Posted at 17 Dec 2014 at 17:13
Alothogh I checked the USPS's site, there is no updated status which shows the refund procedure is being processed.
Usually the USPS's restore period is for 1 month, are you sure it has been sent back already?
I am wondering if you could contact the following USPS call center, and tell the tracking No. to confirm again.
I'm sorry for my insufficient explanation.
If you would like to return, you need to send a return request.
Please send a return request as following instruction.
Click A at upper-right corner of the screen on Amazon.
Then you can send a return request.

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