Notice of Conyac Termination ( Updated on November 25)

[Translation from English to Japanese ] 誤解を招いて申し訳ございません。私たちが売っているのは、ボトル1本だけです。 アマゾンで"Shiseido Pure White W For Shiny ...

This requests contains 398 characters . It has been translated 2 times by the following translators : ( yakuok , hideyuki , jojo , noriko_s ) and was completed in 0 hours 22 minutes .

Requested by takishinya at 29 Apr 2014 at 20:47 1687 views
Time left: Finished

誤解を招いて申し訳ございません。私たちが売っているのは、ボトル1本だけです。
アマゾンで"Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set"を検索してみてください。
こちらが3本セットで売っているページです。こちらでの最安値は134ドルです。

こちらの商品は3本セットなのかと私に聞いた際にYESと言われたとメールに書かれていましたが、
あなたにメールをいただくのは初めてですのでそのような回答はしておりません。違う方と勘違いをしていませんか?

ご満足いただけなったのでしたら、2通りの方法から一つをお選びください。

1.このままお受け取りいただけるのでしたら、15ドル返金いたします。

2.私たちに商品を追跡番号付きの方法で日本宛てに7日以内にご返送ください。
商品が私たちに到着後に商品代金の62.1ドルを返金いたします。

どちらかをお選びください。

yakuok
Rating 66
Native
Translation / Japanese
- Posted at 29 Apr 2014 at 21:16
We are sorry to have caused confusion. What we are selling is just 1 bottle.
Please search on Amazon with "Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set".
This page shows the set that comes with 3 bottles. The lowest price for this is $134.00.

It was written in your email that the answer from us to your question if the listing was for a set of 3 was "YES".
However, this is the first time we have received your email, so we have never given you such a reply. Didn't you have mistaken us for someone else?

If you are not satisfied with our product, you may select one of these 2 options:

1. If you are going to accept the product as it is, we will give you a refund of $15.00.

2. Please return the product to us in Japan within 7 days by mail with a tracking number.
Once the product has been received on our end, we will give you a refund of $62.10 being the price of the product.

Kindly select one of the above options.


jojo
Rating 61
Translation / Japanese
- Posted at 29 Apr 2014 at 21:18
We are sorry for confusion.
What we sell is only one bottle .
Please search for "Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set" on Amazon.
This is the page where a set of three bottles are sold. The lowest price there is $134.

Although you wrote in your email that we replied "YES" to your question if we sell a set of three bottles, this is the first email we received from you, so we did not send such a reply.
Don't you think of us as another party?

If you are not satisfied, please choose one of the following two options:

1. If you keep it, then we will refund $15.

2. If not, return it within 7 days to us in Japan with a tracking number.
we will refund $62.1 for the product price after we receive it.

Please choose either one.
hideyuki
Rating 60
Translation / Japanese
- Posted at 29 Apr 2014 at 21:13
We are sorry for misunderstanding you.
What we are selling is only one bottle.
Please try to search "Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set" in the Amazon .
This is the page where a set in three is sold.
The lowest price is $134 at this page.

Although your mail said that we had said Yes when you asked me if this product is a set in three, we haven’t sent such a reply because we have received your email first time.
I wonder if you misunderstand with a different person.

If you were not satisfied with it, please choose one out of the following two ways.
1. We will refund $15, if you can receive as it is.
2. Please return the product to us within 7 days to Japan with the tracking number.
We will refund $62.1 for the price of the product after arrival.

Please select either one.
[deleted user]
Rating 52
Translation / Japanese
- Posted at 29 Apr 2014 at 21:03
We are sorry that we might mislead you, but we sell only one bottle.
Please search “Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set” in Amazon.
This is the item page selling three bottles as a set and the lowest price is at $134.00.

Your email says that I replied “YES” when you inquired as three bottles as a set, but we have received your email at the first time. Have you confused with the other person or seller?

If you would not be satisfied, please chose one of them from the following to options.

1. If you would accept as it is, we will refund $15.00.

2. Please return the item to Japan within seven days by the shipping method with a tracking number. We will refund the item price at $62.10 upon receiving the return.

Please choose one of above options.
noriko_s
Rating 50
Translation / Japanese
- Posted at 29 Apr 2014 at 21:09
We are sorry for misleading .

We sell it by the bottle.

Please try to search for "Shiseido Pure White W For Shiny Skin 270 Tablets 3 Set" in the Amazon .

The page shown as search result is about the one sold in three sets .

Lowest price in this page is $ 134 .

You wrote that I said "yes" when you asked me if it was sold in three sets in the email, however this is my first time to get email from you, so I didn't answer like that.

You may misunderstand with someone defferent.

If you are not satisfied , please choose from one of two ways below.

1 If you receive as it is, we will refund $ 15 .

2 Please return the product within 7 days to Japan in the process of tracking number.
We will be refund $ 62.1 of commodity price after arrival to us .

 Please choose either one.
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