[Translation from Japanese to English ] UK Thanks for your message. I confirmed damage in the box when I checked ...

Original text

UK
ご連絡ありがとうございます。
出荷前に検品した際に箱の破損を確認しました。
新たな商品を手配しておりました。
ご連絡が遅くなりまして大変申し訳ありませんでした。
速達で配送手続きが完了しましたのでどうぞよろしくお願いします。

Translation / English

UK

Thanks for your message.
I confirmed damage in the box when I checked it before sending.
I had been arranging new item.
I' really sorry for my belated reply.
Please be informed that the items has been sent by express mail, thank you.

Translation / English

UK
Thank you for your contact.
When I was inspecting the product before sending it, I discovered damage to the box.
I'm arranging a new item.
I'm terribly sorry about my late contact.
I've completed the procedure for it to be sent by express delivery.

Best regards.