3商品のオーダーシートを送ってくれてありがとう。
下記の内容について連絡があります。
①掛け布団カバーの内紐について
10月8日に注文をしたオフィディアンの掛け布団カバーキングサイズに
内紐が付いていませんでした。
そのためこの商品は私たちのお客様から返品となりました。
今後内紐が付いていない商品は御社へ返品することになるので必ず付けてください。
②配送状況について
10月7日に注文をした下記商品がまだ届いていません。
10月16日以降に注文した商品もまだ届いていません。
Rating
60
Translation / English
- Posted at 29 Oct 2013 at 22:50
Thank you for sending the order sheets of the 3 products.
There are communications regarding the following contents.
1. Regarding the inner string of the quilt cover
The King size Officinalis Dian quilt cover that was ordered last 10/8 does not have an inner string.
Because of this, the product was returned to us by the client.
Products without an inner string will be returned to your company moving forward so please ensure to include it.
2. Regarding the delivery status
The following products that were ordered last 10/7 has not arrived.
The following products that were ordered last 10/16 has not arrived.
There are communications regarding the following contents.
1. Regarding the inner string of the quilt cover
The King size Officinalis Dian quilt cover that was ordered last 10/8 does not have an inner string.
Because of this, the product was returned to us by the client.
Products without an inner string will be returned to your company moving forward so please ensure to include it.
2. Regarding the delivery status
The following products that were ordered last 10/7 has not arrived.
The following products that were ordered last 10/16 has not arrived.
Rating
50
Translation / English
- Posted at 29 Oct 2013 at 15:46
Thank you for the order sheets for the products.
We are notifying you regarding the following.
1. The inner string for a futon blanket cover
Ophidian King futon blanket cover ordered on October 8th did not have inner elastic string.
Therefore, our customer returned this item.
Please be aware that from now on, we will return to you any items with the inner elastic string missing, so please check carefully if they are there or not.
2. Delivery Status
The following items ordered on October 7th has not arrived yet.
We are notifying you regarding the following.
1. The inner string for a futon blanket cover
Ophidian King futon blanket cover ordered on October 8th did not have inner elastic string.
Therefore, our customer returned this item.
Please be aware that from now on, we will return to you any items with the inner elastic string missing, so please check carefully if they are there or not.
2. Delivery Status
The following items ordered on October 7th has not arrived yet.
再度添付しますのでご確認ください。
商品は発送しましたか？
まだ発送していないようなら昨日の注文を含め、
発送できる日にちを教えてください。
日にちによってはキャンセルをすることになるので教えてください。
③配送時の連絡方法について
今後商品を発送する際は
トラッキングナンバーとオーダーナンバーを連絡してください。
オーダーナンバー例）
この連絡がないとこちらで商品を受け取る際に時間がかかり、
今後、御社へ大量に注文ができなくなります。
④連絡先について
休暇がある場合は事前に連絡をください。
Rating
60
Translation / English
- Posted at 29 Oct 2013 at 22:56
I am reattaching it so please confirm.
Has the product been shipped?
If the product has yet to be shipped then please let me know the date
when the product including the orders made yesterday can be shipped.
Please let know know as the product may be cancelled depending on the date.
3. Regarding the communication method during shipping
Please let me know the tracking number and the order number
for products to be shipped in the future.
(Sample order number)
If there are no communications made then it will take time for us to receive the product
and we won't be able to make a huge amount of orders to your company.
4. Regarding the contact information
Please let us know in advance if there are holidays.
Has the product been shipped?
If the product has yet to be shipped then please let me know the date
when the product including the orders made yesterday can be shipped.
Please let know know as the product may be cancelled depending on the date.
3. Regarding the communication method during shipping
Please let me know the tracking number and the order number
for products to be shipped in the future.
(Sample order number)
If there are no communications made then it will take time for us to receive the product
and we won't be able to make a huge amount of orders to your company.
4. Regarding the contact information
Please let us know in advance if there are holidays.
★★★★★ 5.0/1
Rating
50
Translation / English
- Posted at 29 Oct 2013 at 15:51
We are reattaching the order, so please look into this.
Are the items already shipped out?
If they are not shipped our yet, please let us know when you will be able to along with yesterday's order.
Please tell us, as we might cancel the order all together depending on how long it takes.
3. Contact method during delivery process
Please let us know tracking and order number for orders from now on.
Order number ex.)
Without this information, receiving orders take extra time, and we will be unable to order in large portion from you.
4. Contact information
If you are going to be on a break, please let us know beforehand.
Are the items already shipped out?
If they are not shipped our yet, please let us know when you will be able to along with yesterday's order.
Please tell us, as we might cancel the order all together depending on how long it takes.
3. Contact method during delivery process
Please let us know tracking and order number for orders from now on.
Order number ex.)
Without this information, receiving orders take extra time, and we will be unable to order in large portion from you.
4. Contact information
If you are going to be on a break, please let us know beforehand.
ちなみにそちらのクリスマスと年末年始の休みはいつからいつまでですか？
休暇中にあなたと連絡が取れないときのために
あなた以外の担当者の連絡先を教えてください
最近注文数が増えているため、今後そちらへたくさん注文できると思います
これからもよろしく
別件
UPSから返事がないためもう少し待ってください
あなたからも下記に電話してくれませんか？
アカウントが復活できない場合はまたマニュアルオーダーですか？
別件
下記の羽毛の産地を教えてください
以前ヨーロッパと教えていただきましたが国名が知りたいです
Rating
60
Translation / English
- Posted at 29 Oct 2013 at 23:05
By the way, when will be the rest days for Christmas and New year on your end?
Please let me know the contact information for a different person in charge since I won't be able to contact you when you are on vacation.
We have received an increase in orders so we will be able to make a lot of orders from you moving forward.
Appreciate your support.
Other item
Please wait for a bit more since there has been no response from UPS.
Can you also make a phone call to the following?
So there is a need to do the manual ordering again if the account has not been restored?
Other item
Please let me know where the following feather is being produced.
You mentioned previously that it was Europe but can you tell me the name of the country?
Please let me know the contact information for a different person in charge since I won't be able to contact you when you are on vacation.
We have received an increase in orders so we will be able to make a lot of orders from you moving forward.
Appreciate your support.
Other item
Please wait for a bit more since there has been no response from UPS.
Can you also make a phone call to the following?
So there is a need to do the manual ordering again if the account has not been restored?
Other item
Please let me know where the following feather is being produced.
You mentioned previously that it was Europe but can you tell me the name of the country?
★★★★★ 5.0/1
Rating
50
Translation / English
- Posted at 29 Oct 2013 at 15:57
By the way, when does your Christmas and New years break start?
Please let us know another representative's contact information just in case you are on a break and are unavailable.
Recently we have been experiencing increase in number of orders, so we will be able to order more form you.
Thank you for your cooperation.
Another case
We ask for your patience on this matter, as we have not received a reply from USPS yet.
If it does not inconvenience you, do you mind making a call to the number below? If the account is still down, will there be another manual order?
Another case
Please tell us where the bird feathers are produced.
Last time we were informed that they are produced in Europe, but we would like to know the actual country.
Please let us know another representative's contact information just in case you are on a break and are unavailable.
Recently we have been experiencing increase in number of orders, so we will be able to order more form you.
Thank you for your cooperation.
Another case
We ask for your patience on this matter, as we have not received a reply from USPS yet.
If it does not inconvenience you, do you mind making a call to the number below? If the account is still down, will there be another manual order?
Another case
Please tell us where the bird feathers are produced.
Last time we were informed that they are produced in Europe, but we would like to know the actual country.
