「売上目標は立てるな！」という本を読んだ。印象に残ったのは以下のフレーズです。
会議ではどうやったら売上ノルマを達成できるのかという話ばかりが議論され、契約につながりそうな案件の進捗状況の確認には余念がありません。商品やサービスを購入されたお客様が満足しているか、提供した商品・サービスによって良くなっているのか、といった議論がほとんどないのが特徴です。また、評価もほぼ売上だけで決まり、品質や顧客満足度といった指標は明確な数字に表しづらいので評価に組み込まれないのも特徴です。
Rating
52
Translation / English
- Posted at 27 Oct 2013 at 23:10
I read a book called [Let's not establish the sales target]. The following phrase have left me with a very deep impression.
During a meeting, it is always being discussed how can one normally reach the sales target and there are intentions on confirming the progress status on the connection with the contract. It is peculiar that there are no discussions if the clients are satisfied with the product or services they have purchased or if the products or services provided are good or not. It is also peculiar that the evaluations are based solely on the sales and the evaluation for the level of quality and customer service are not included since it is hard to translate these indicators into accurate numbers.
[deleted user] likes this translation
During a meeting, it is always being discussed how can one normally reach the sales target and there are intentions on confirming the progress status on the connection with the contract. It is peculiar that there are no discussions if the clients are satisfied with the product or services they have purchased or if the products or services provided are good or not. It is also peculiar that the evaluations are based solely on the sales and the evaluation for the level of quality and customer service are not included since it is hard to translate these indicators into accurate numbers.
Rating
52
Translation / English
- Posted at 27 Oct 2013 at 22:55
I read the book, "Don't set a sales goal!". What impressed me was the following phrase.
At a meeting, what is discussed on is only how to ahieve one's sales quota, and we are busy to check on the progress of the cases which may be able to lead to a contract.
Such meeting is characterized by an absence of discussions about how the customers who have purchased products or a services are satisfied with them, or how they are developped by the provided products or services. In addition, it is also caracterized by the facts that the evaluation is determined only by sales performance and the index like the quality and customer satisfaction metrics are not included in evaluation, as they are difficult to be indicated in precise numbers.
[deleted user] likes this translation
At a meeting, what is discussed on is only how to ahieve one's sales quota, and we are busy to check on the progress of the cases which may be able to lead to a contract.
Such meeting is characterized by an absence of discussions about how the customers who have purchased products or a services are satisfied with them, or how they are developped by the provided products or services. In addition, it is also caracterized by the facts that the evaluation is determined only by sales performance and the index like the quality and customer satisfaction metrics are not included in evaluation, as they are difficult to be indicated in precise numbers.
Rating
50
Translation / English
- Posted at 27 Oct 2013 at 23:15
I have read a book called "Don't Aim on the Sales Increases!". I have impressed on the phrases below.
On the meetings, members only talk about how to fulfill the sales quota, or confirming on the projects that is going to be contracted with the partner. They never talk about customer's satisfaction of our goods and services, and improvements on their progress. Also, the assessments is only decided by the sales quota, because the quality and the customer satisfaction is difficult to reflect on the numbers.
On the meetings, members only talk about how to fulfill the sales quota, or confirming on the projects that is going to be contracted with the partner. They never talk about customer's satisfaction of our goods and services, and improvements on their progress. Also, the assessments is only decided by the sales quota, because the quality and the customer satisfaction is difficult to reflect on the numbers.
Rating
53
Translation / English
- Posted at 27 Oct 2013 at 23:20
I read the book of title "No need to set up sales target"
The most impression phrase is the following
There is no intent to check the progress lead to agreement,only because always discuss about how can we achieve sales quote at the meeting,
Almost there is no discussions about if customers are satisfied with purchased products and services or not.
Evaluation nearly determined solely by the sales,indication such as customer satisfaction and quality do not built into the evaluation because they are hard to represent in a clear number
The most impression phrase is the following
There is no intent to check the progress lead to agreement,only because always discuss about how can we achieve sales quote at the meeting,
Almost there is no discussions about if customers are satisfied with purchased products and services or not.
Evaluation nearly determined solely by the sales,indication such as customer satisfaction and quality do not built into the evaluation because they are hard to represent in a clear number
Rating
44
Translation / English
- Posted at 27 Oct 2013 at 23:31
I have read a book titiled "Don't Set A Specifict Sales Target!" My impressed phrases are as follows:
In the meeting, we make a discussion about how to accomplish the sales quota at all times, absorbe to confirm the procedure toward sales contract. It's featuring that there is no discussion if the customers which purchased our products or used our service, is satisfied with our products or products provided by us, has been improved better. Futhermore, the company's evaluation just depends on amount of sales,
it shows the feaures that it's not rated for evaluation because it's hard to measure the specific figures with quality and customer's satisfactory degrees.
In the meeting, we make a discussion about how to accomplish the sales quota at all times, absorbe to confirm the procedure toward sales contract. It's featuring that there is no discussion if the customers which purchased our products or used our service, is satisfied with our products or products provided by us, has been improved better. Futhermore, the company's evaluation just depends on amount of sales,
it shows the feaures that it's not rated for evaluation because it's hard to measure the specific figures with quality and customer's satisfactory degrees.
