[Translation from Japanese to English ] Hello. More than what you may think, negative feedback is a problem for se...

Original text

こんにちは。

ネガティブフィードバックは、あなたが考えている以上にセラー生命に関わる問題です。

わたしは全額の返金も行いました。

ネガティブフィードバックだけは、つけないでください。

あなたが望む対応を行いますので、何卒宜しくお願い致します。

Translation / English

Hello.

More than what you may think, negative feedback is a problem for sellers.

I already refunded the total amount.

Please do not put only negative feedback.

We sincerely hope for you kind consideration about this matter.

Translation / English

Hello.
You may not know this, but a negative feedback fatally affects a seller's reputation.

I gave you a complete refund.
Please do not leave a negative feedback, if anything else.

I will proceed according to you will; thank you for your cooperation.