問い合わせありがとうございます。
返品は可能ですが、故障ではなくカメラの仕様上の原因がいくつか考えられます。
１、お買い上げ直後はフル充電されていませんので、カメラに電池を入れた後にフル充電して下さい。
２、オートパワーオフ機能が作動した可能性があります。この機能は電池の消耗を抑えるため、一定時間操作しないと電源が切れます。
設定手順：【MENU】→SETTINGタブ→オートパワーオフ
設定できる値：２分/５分/１０分（再生モードでは５分に固定されます）
まずはこれら２つをご確認下さい。
Rating
52
Translation / English
- Posted at 01 Jun 2013 at 18:52
Thank you for your inquiry.
It is possible to return the goods, however it is also be possible that the camera isn't broken, but that the problem lies in the usage of the camera.
1. The camera isn't fully charged out of the box, so please charge it completely after inserting the battery.
2. The 'auto power off' function could be running. In order to save electricity, this function causes the electricity to turn off when the camera isn't used for a certain amount of time.
Set-up procedure: ''Menu'' -> Settings Tab -> Auto power-off
Options to pick from: 2 minutes/ 5 minutes/ 10 minutes (In playback mode the setting is fixed on 5 minutes).
Please try out these two options first.
yuichisaito likes this translation
It is possible to return the goods, however it is also be possible that the camera isn't broken, but that the problem lies in the usage of the camera.
1. The camera isn't fully charged out of the box, so please charge it completely after inserting the battery.
2. The 'auto power off' function could be running. In order to save electricity, this function causes the electricity to turn off when the camera isn't used for a certain amount of time.
Set-up procedure: ''Menu'' -> Settings Tab -> Auto power-off
Options to pick from: 2 minutes/ 5 minutes/ 10 minutes (In playback mode the setting is fixed on 5 minutes).
Please try out these two options first.
★★★★☆ 4.0/1
![[deleted user]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
Rating
52
Translation / English
- Posted at 01 Jun 2013 at 19:03
Thank you for your inquiry.
It is possible to return but it may not a failure of the camera. It is considered possible that the causes of issue are due to the specifications of camera.
1. The battery attached was not fully charged upon your purchase. You need to fully charge the batteries after installation of battery
2. It is considered possible that the Auto Power off function is activated. This function turns off the camera if not using for preset time to save the battery.
Setting Procedure: [MENU] →SETTING Tab→Auto Power off
Setting Time: 2/5/10 minutes (Fixed at 5 minutes in replay mode)
Please check the above two functions first.
It is possible to return but it may not a failure of the camera. It is considered possible that the causes of issue are due to the specifications of camera.
1. The battery attached was not fully charged upon your purchase. You need to fully charge the batteries after installation of battery
2. It is considered possible that the Auto Power off function is activated. This function turns off the camera if not using for preset time to save the battery.
Setting Procedure: [MENU] →SETTING Tab→Auto Power off
Setting Time: 2/5/10 minutes (Fixed at 5 minutes in replay mode)
Please check the above two functions first.
★★☆☆☆ 2.5/2
ありがとうございます！とても早い翻訳で感謝しています。