日本の市場は、世界のどの地域と比べても品質への要求が高いのに注意してください。
たとえば、輸入業者が商品をデパートに納める際、商品を包装する化粧箱に凹みがあっただけで、その商品まるごとの交換を要求されることは、まったく珍しくありません。
デパート以外でも、日本では、ほぼそれに似たような状況です。
ですから、今回輸入するツールセットについても、木製のボックスに、小さな割れや、釘穴があれば、品物を交換しなければなりません。
その点もメーカーにお伝えください。
For instance, if an exporter delivers an item to a department store and there was a dent on its package box for decoration of the item, the store might request to exchange the whole item. It is not rare in Japan at all.
Even in other types of stores than department stores are in similar situation in Japan.
Therefore, you have to exchange items if the tool set, which I'm importing this time, has a small chasm or needle hole on its wooden box.
Please share this to the manufacturer.
For example, when an import trader delivers goods to a department store, it is never uncommon that the whole goods need to be replaced even there is a dent on the box which packs the goods.
Other than department stores, this situation is similar in Japan.
So, regarding the tool set also, importing this time, it will be necessary to replace whole goods if there is a tiny crack or a nail hole on the wooden box.
Please inform this point to the manufacturer as well.