[Translation from Japanese to English ] Hi, I am ＯＯ from Japan. Thank you all the time. I purchase items form your...

Original text

いつもお世話になっています。

日本のＯＯです。

私は定期的にあなたのお店から商品を購入しています。ありがとう。

私は新しくあなたのお店から２個のヘルメットを購入したい。

しかしクレジットカードエラーになります。
何回も確認しましたが入力内容に間違いはありません。

３枚のカード（VisaとMaster）を試しましたが通りません。私のカードにはカード会社に確認しましたが制限などの問題はありません。

お手数ですが、どうすればいいか教えてください。

よろしくお願いします。

Translation / English

Hi, I am ＯＯ from Japan. Thank you all the time.

I purchase items form your shop periodically.

I'd like to buy two helmets from your shop.

But, I couldn't buy them due to an error of credit card transaction.
I checked the information I input many times, but it was correct.

I tried with three cards (Visa and Mastercard), but all failed. I asked credit card companies about limitation of credit, but there was no problem.

Could you please let me know how to solve this issue?
I'd appreciate your help.

Translation / English

Hello.

I am ＯＯ from Japan.

I purchase products at your store periodically. Thank you.

I want to purchase two brand new helmets at your store.

But there is an error on my credit transaction.
I checked my information many times and it's all correct.

I tried my three credit cards (visa and master cards) but nothing went through. I confirmed with my credit companies and they'd confirmed that there were no limit restrictions.

Please reply to me what I can do about it.

Thank you for your assistance.