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As both a programmer and a designer, what do you think are some of the key elements that make or break a startup?

I’m a hybrid marketing hacker and product hacker (Ruby on Rails). One thing I’ll say – don’t forget about sales. You need good inbound marketing sure. You need great design and beautifully-written, maintainable code, sure. But don’t forget that you also need someone whose sole job it is to go round town knocking on doors, getting people to sign on the dotted line.

I’ve worked with people who are very good at that and I feel they are a key player in moving the businesses beyond the early product development phase.