CHAPTER 10-1
Probably everyone has worked for a boss who had to control everything. The employees, no matter what level, were just people to go out and gather information and stir things up on the boss's behalf. Any real decision about what could or should be done rested entirely with one person, the boss. This approach does nothing to develop the employees, It can create huge bottlenecks in the workplace, delaying work, holding up progress, and it ends up overworking the boss.