Dear Customer,
We are really sorry about the late shipping of your order! The reason for this is that we had to pass the authentication process by DOJO . I’m glad to inform you that the authentication process were completed successfully and your item will be send today by DHL. The delivery time will take 2-4 working days.
You can find your DHL tracking number :
We really appreciate your patience!
Best regards!
actually there is AUTHENTICATION PROCESS and on google translate is just APPROVAL - are you sure that you translate the right way ?! They just authenticated our products and didn't approved them? Regards!
I am sorry that the result of my translation has confused you at this time. Yes, this authentication process means "Authentification", not "Approval". For this reason, I translated it again as follows.
親愛なるお客様
この度ご注文の商品につきまして、発送の遅延が生じましたこと大変申し訳ありませんでした。これはDOJOの認証プロセスが必要だったためてす。然しながら、その認証プロセスが無事通過し、本日DHLにて商品の発送出来る運びとなりましたことをお知らせ致します。商品の到着は2-4日営業日掛かりますことをご了承下さい。以下のDHLの追跡番号にて発送の状況をお調べ頂けます。
大変お待たせし申し訳ありません。到着迄今しばらくお待ち下さい。
失礼いたします。