こんにちは。
１月７日にチリに到着し１０日に交換局から発送されたようです。なぜこんなに日数がかかったのかは不明です。お待たせして申し訳ありません。
あと数日で届くはずですのでもうしばらくお待ちください。
Hello.
It seems that it arrived January the 7th in Chili and on the 10th it was shipped from the exchange office. It is not clear why it takes such a long time. I am sorry for being you waiting.
Please wait for a while as it will arrive in a few days.
