Michiko, I can see that you’ve been with us since last year. Being able to maintain an account for almost a year is fantastic! Thank you for your continued business and loyalty to eBay. To show our appreciation for being a loyal member of eBay, we will provide you a $10.00 courtesy coupon to offset your shipping costs. This would be good for 30 days and will be sent to your "My Messages" in 7 business days. I know this won't be enough to cover the shipping cost and your understanding for this matter is highly appreciated. It is the industry standard that buyers pay for return shipping when sending an item back to the seller.
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