弊社より9/4付にて発送はしておりますが
税関等を通過するのに少々時間がかかっているようで御座います。
詳細は下記URLにございます。
重ね重ねご迷惑おかけし大変申し訳ございません。
もうしばらくお待ちいただけると幸いです。
We have made the shipment on September 4th, but it looks like it is taking it sometime to pass through customs.
The details are in the URL below.
We apologize for the repeated inconveniences.
We would appreciate it if you could wait a little longer.
