Conyac で依頼された翻訳結果を公開

I understand that you would like to know whether the buyer cancelled the order.

I checked the order #115-5901618-9990669 and found that there is an A-z guarantee claim filed.

The decision to reimburse an A-to-z Guarantee claim is made by our Payments department. If you wish to provide information related to this claim, please e-mail them at seller-guarantee@amazon.com.

Guarantee reimbursement is not intended to serve as a normal method of seller refunds. It is the responsibility of the seller to work with their buyers to resolve differences. Sellers should respond to buyer contacts and make every effort to address customer problems.