この商品の注文をもらったのですが、
この商品は、12本ではなく1本です。
Amazon USと同じASINでAmazon日本で検索すると、
12本にはなっていません。
Amazon日本のテクニカルサポートに問い合わせたところ、
1本だと確認が取れています。
お客様に説明したのですが、わかってもらえていないようです。
どうしたらいいのでしょうか？
![[削除済みユーザ]](https://secure.gravatar.com/avatar/695023b4efd563721d13716b1457bc73.png?d=identicon&mode=crop&r=PG&s=42)
評価
44
翻訳 / 英語
- 2014/04/26 04:15:37に投稿されました
I received an order of this product. However, this product is 1 piece, not 12 pieces.
I searched the same ASIN as Amazon US on Amazon Japan and saw that it was not 12 pieces.
I checked Amazon Japan’s technical support and they confirmed that it was 1 piece.
I tried to explain this to a customer, but he doesn’t seem to understand.
What should I do?
tomaさんはこの翻訳を気に入りました
I searched the same ASIN as Amazon US on Amazon Japan and saw that it was not 12 pieces.
I checked Amazon Japan’s technical support and they confirmed that it was 1 piece.
I tried to explain this to a customer, but he doesn’t seem to understand.
What should I do?
評価
63
翻訳 / 英語
- 2014/04/26 04:01:38に投稿されました
I received an order for this product but this product contains 1 piece, not 12 pieces.
When I search on Amazon Japan using the same ASIN at Amazon US, it does not show 12 pieces.
I contacted the technical support at Amazon Japan and confirmed that it is 1 piece.
I explained it to the customer but the customer does not seem to understand.
What should I do?
tomaさんはこの翻訳を気に入りました
When I search on Amazon Japan using the same ASIN at Amazon US, it does not show 12 pieces.
I contacted the technical support at Amazon Japan and confirmed that it is 1 piece.
I explained it to the customer but the customer does not seem to understand.
What should I do?
