Conyac で依頼された翻訳結果を公開

We have acknowledged your intention for the return.

Our return policy is as follows;
If the item is not opened, we will reimburse the entire amount you paid except the shipping costs.
If the item has been opened, we will reimburse 50% of the item price but not including the shipping costs.
Please understand that we paid the shipping costs to the courier service already and it was not refundable, and therefore, we cannot reimburse it.
The customer is responsible for the shipping charge for the return.

Further, the reimbursement will be processed within one week after receiving the return.
Please understand that we will not be responsible for the reimbursement if the return is received with considerable problem such as the undelivered return, delivered with damage and the delivered with missing parts.