[日本語から英語への翻訳依頼] この度はご迷惑お掛けして申し訳ございません。 未着の原因を確認した所 運送中のトラブルのようです。 ただいま、詳細については確認中です。 連絡がある...

Original text

この度はご迷惑お掛けして申し訳ございません。

未着の原因を確認した所

運送中のトラブルのようです。

ただいま、詳細については確認中です。
連絡があるまで
少しお待ち頂けますか？

返金か同じ商品を発送するかいかが致しますか？

翻訳 / 英語

We apologize for the inconvenience caused to you.

The product failed to reach you due to some trouble during shipment, according to our research about the cause.

We are now checking the details about this matter.
Could you kindly wait for a while before we can get further information?

Should we refund for your payment or send the same product? Please advise.

翻訳 / 英語

We apology for the inconvenience.

It is confirmed that there were trouble occured duing the delivery, which have led to unsuccessful delivery of the goods.

We are now looking into the matter.
Could you please wait for our contact to you?

Would you like to recieve the refund or have another same product delievered to you?

翻訳 / 英語

We are sorry for the inconvenience.

It seems some trouble happened during transit.

Now, we are checking for more information in detail.
Could you wait a little more longer?

Or should we ship the same product again or refund to you?