Conyac で依頼された翻訳結果を公開

There is no exterior damage to the box, so it is not a fault with the shipping.

Rather, the packing method is not good.
This time the broken part had no special packaging leaving a gap.
It must be that it broke due to this and the movement during transit.

The poor packaging is the cause of the damage this time.
I checked with a shipping professional, so I am sure about this.

Therefore, the responsibility for the poor quality item lies with you.

I request a full refund.

I used a separate company to bring the item to Japan, so you should pay for their fees too.

I have only just ordered it, and I can't comprehend why I must pay the proxy fees in addition to the sending of a poor product.

Item cost refund
Shipping fee
Import proxy fee