mono-snow — Received Reviews

original
1) The total weight of the package was 1,000g. Would you issue refund the shipping fee balance?
In addition, I've ordered 10 pcs of A, but I only received 2 pcs. And I didn't also have 30 pcs total. Please send me the shortfall?

2) I'm relieved to have the package safely. I was surprised to the bad condition on outer appearance, but I was relieved the inside content was in a good shape. C item can be obtained elsewhere, but is will be a little expensive. The selling price for you will be $88. If that is acceptable, please let me know. I'll let you know if the price got much cheaper.

corrected
1) The total weight of the package was 1,000g. Would you issue refund the shipping fee balance?
In addition, I've ordered 10 pcs of A, but I only received 2 pcs. And I didn't also have all 30 pcs of B. Please send me the shortfall?

2) I'm relieved to know that the package arrived safely. I was surprised to the bad condition on outer appearance, but I was relieved the inside content was in a good shape. C item can be obtained elsewhere, but will be a little expensive. The selling price for you will be $88. If that is acceptable, please let me know. I'll let you know if the price gets much cheaper.

original
We will refund 100% of the item price if we can have the unopened item returned.
Please pay the returning shipping fee by yourself.

We will begin refunding right after we received the returned item.

If the above contents are acceptable, we will send you the shipping address.

corrected
We will refund 100% of the item price if we can have the unopened item returned.
Please pay the returning shipping fee by yourself.

We will begin the refund process right after we receive the returned item.

If the above is acceptable for you, we will send you the shipping address.

original
The reason will be as follow.
1. As written in the return policy, the returning date has passed 2 weeks from the arrival of the purchased item.
2. You have asked dealer to repair without any notice to our company.
As the item is already handed to others, the dealer, we can not have the warranty of the manufacture. Also, it is not our responsibility for the defective that is after the payed repairing and setting. Please let us know your thoughts.

corrected
The reasons are as follows.
1. As written in the return policy, the deadline for returning the item has passed 2 weeks from the arrival date.
2. You have asked the dealer for the repairs without contacting us.
As the item has already been handed to other people by the dealer, we cannot accept the manufacturer's warranty even if the item is returned. Also, it is not our responsibility that the item is not repaired even after the repairs and setup with additional charges. Please let us know your thoughts.

original
貴方の最終注文分の支払い延滞分に関しての確認をしたいと思います。2014年4月25日に支払い予定となっていた89.74ドルの振込がまだされていません。

corrected
貴方の最後の注文に対する未払い分についてご連絡いたします。2014年4月25日現在，残金89.74ドルまだ届いていません。