conniechappell Translations

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Over 9 years ago Female
Canada
Japanese (Native) English French
A listing of the public translations that were written by this user. This listing does not include the requests that have yet to be completed.
conniechappell Japanese → English ★★★★☆ 4.0
Original Text

商品が届いていない事で不安にさせて御免なさい
しかしこれは郵便局の問題なので私は今日郵便局に行って商品の追跡調査を依頼した
現地(落札者の)に到着してから商品の行方が分からなく事は過去に何度もあります
これは現地郵便局の管理が良くないからと日本の郵便局は言っている

しかし安心して下さい
私は保険付で商品を発送しているので追跡調査の結果、商品の紛失が確認された場合は君に全額が保障される
調査には約1か月必要だが私は同じ問題を何度も解決しているので必ず今回も解決するので何も心配しないで下さい

Translation

I am sorry to make you feel worried about the item which hasn't been delivered yet.
However, this is the problem of post office. I went to a post office today and requested to track the item.
There have been many cases in the past where the items got lost once they arrived in the courtiers where the buyers live.
Japan Post told me this is because of disorganization of the local post offices abroad.

Don't worry.
I insured the item when I shipped it. If the item is confirmed to be lost after the investigation, the insurance will cover your cost.
Although it will take about 1 month, I know it will be solved as I have solved the same issues many times. There is nothing that you need to worry about.