Translator Reviews ( Japanese → English )
Rating: 44 / Native Japanese / 0 Reviews / 18 Aug 2016 at 19:08
Japanese
大変申し訳ありません。発送前に商品の確認をしましたら、4月の熊本地震により商品が破損しておりました。
つきましては、返金もしくは代わりの同じ程度の初期の本体(箱付き)でいかがでしょうか?
ご返信お待ちしております。
English
I am very sorry that we found that the item is broken due to Kumamoto Earthquake in April when we inspected the item before arranging shipment.
Therefore I am going to issue a refund, or to ship an alternative initial model (with an outer box) whose condition is about the same as the original one. What do you think about it?
I am looking forward to your reply.